Delivery Information

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Delivery Information

Order Instructions and Delivery Information

  • Please make sure you have entered your personalised details correctly as this information goes straight to production and cannot be changed once your order has been placed
  • Please do not add emojis as these will be automatically erased
  • Turnaround time is 14-28 days (99% of orders are delivered within 21 days)
  • Items can take slightly longer during busy periods and for deliveries outside of the UK
  • If you need products within 7 days or for a specific date thereafter please email us ASAP before placing your order and we will confirm if this is possible
  • All orders are sent tracked and signed
  • All personalised products are non-returnable, non-refundable and non-exchangeable

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